Support

Support

Ask questions and get in touch. We pride ourselves on customer support and, though we are a small team, try to answer emails to support@thewikireader.com within 24 hours.

Frequently Asked Questions

How can I make WikiReader more readable?
What memory cards work best with WikiReader?
Why can’t WikiReader Power-On?
Why is WikiReader’s Battery Life so short?
Why does WikiReader show “Contrast” and “Set”?

Business Inquiries

If you are a retailer or are ordering for a business, educational, or other organization, please email sales@thewikireader.com.

Developers

WikiReader uses only open software. All of our source codes are available at http://github.com/wikireader.

Warranty

Openmoko warrants the WikiReader against defects in material or workmanship for a period of 90 days from the date of purchase. In the unlikely event that your device develops a problem, please email support@thewikireader.com with a detailed description of the issue. If we can’t resolve it, we will provide instructions on how to have your device repaired or replaced.