Ask questions and get in touch. We pride ourselves on customer support and, though we are a small team, try to answer emails to support@thewikireader.com within 24 hours.
Frequently Asked Questions
How can I make WikiReader more readable? What memory cards work best with WikiReader? Why can’t WikiReader Power-On? Why is WikiReader’s Battery Life so short? Why does WikiReader show “Contrast” and “Set”?
Business Inquiries
If you are a retailer or are ordering for a business, educational, or other organization, please email sales@thewikireader.com
Developers
WikiReader uses only open software. All of our source codes are available at http://github.com/wikireader.
Warranty
Openmoko warrants the WikiReader against defects in material or workmanship for a period of 90 days from the date of purchase. In the unlikely event that your device develops a problem, please email support@thewikireader.com with a detailed description of the issue. If we can’t resolve it, we will provide instructions on how to have your device repaired or replaced.